A Birth To Remember, Labor Doula Services and More

Store Policies

Shipping Information
Shipping is charged at a flat rate of $4.95 for all orders under $100 within the United States. Orders of $100 or more will be shipped for free. Local customers may pick up orders at no charge. (Please select local pickup and the shipping charge will be credited to your order after you checkout.) Shipping method will vary and will usually be the cheapest shipping rate which may not necessarily be the fastest. If you need your order quickly, please contact us for upgrading to a faster delivery method at an additional cost. Insurance is included on all orders. We cannot be responsible for lost, damaged, or mis-directed packages. Thank you!

Outside of the US, we do ship to Canada and APO/FPO addresses. We require insurance to be purchased on all shipments to Canada and APO/FPO addresses. We do not ship to any other countries at this time.

Canadian and APO/FPO Purchases
Our prices do not include taxes and tariffs. Any fees, duties, taxes, or tariffs assessed by the governments of international purchasers are the responsibility of the purchaser. Customers outside of the United States may be required to pay these fees to the courier, as applicable, upon delivery.

It is a violation of international trade laws for a merchant to mark a purchased item as a gift in order to avoid taxes, fees, or tariffs therefore we will NOT accommodate such requests. Nor can we send an invoice showing a purchase price less than the actual order amount.

Next-day Promise
If you purchased an instock item, we ship almost immediately. Your item will be shipped the next business day (unless otherwise noted.)

Return Policy
We want you to be completely satisfied with your purchase and will do everything we can to make your experience a pleasant one. However, we do have a return policy that must be upheld. Returns or exchanges must be made within 15 days of the date of your purchase.

Exchanges
To exchange an item, please contact us prior to shipping the item back to us. The item must be unused, unwashed and in new condition. You will be responsible for the shipping charges on the item being returned. Shipping on the new item will be at a reduced rate but will not be free.

Returns
To return an item, please contact us prior to shipping the item back to us. The item must be unused, unwashed and in otherwise new condition. You will be responsible for the shipping charges on the item being returned. Returns made within 15 days of purchase will receive a full refund in the form of the original payment less the shipping fees on the original purchase. Returns over $50 will incur a 10% restocking fee and will receive store credit. Returns after 15 days will not be guaranteed and will be at our discretion.

Defective Items
Defective items are items that have a manufacturing error which may include missing or damaged snaps, unfinished stitching etc. Items that do not meet your performance expectations or aesthetic preferences are not considered defective. You may exchange a defective item at anytime within 15 days of your purchase. We will exchange it for the same item whenever possible. If an even exchange is not possible, store credit will be issued, less the shipping costs of the original purchase. If an item is found to be defective within the 30 days after your purchase, please contact us for refund approval.

Forms of Payment
For your convenience we do accept checks, money orders, credit cards, and Paypal. All orders paid by check will be held for 10 days or until check clears. In the event of a returned check, we will charge the writer of the check whatever fees our banks charge us. Usually it is a $25.00 service fee. Credit card payments can be made directly through Paypal, even if you do not have a Paypal account.

Layaway
Yes, we offer layaway! Please contact us for more information.

Washing Instructions

Care tips for Fuzzi Bunz:
Run a rinse or soak cycle first with no detergent just to dissolve any "left overs" and get much of the urine and mess out and spun out into the sewer where it belongs.

After the soak cycle run a HOT wash with the detergent of your choice. Do not over use your detergent as the full recommended amount by the manufacturer is a bit too much - however you do need enough to clean dirty diapers. 1/2 the recommended amount is sufficient and if you find you have a cleaning problem then add more detergent.

Your hot wash cycle will more than likely have a cold rinse that follows. No need to run a second rinse unless you are having a really dirty diaper problem or feel you must if it was a particularly dirty load.

You can either tumble your diapers dry on low heat or hang to dry, either way they will dry quickly and be ready to put back on your baby.

Additional information here:
http://fuzzibunz.com/care.htm

Care tips for Happy Heinys:
Store wet and soiled diapers in a dry pail. There is no need to rinse soiled diapers prior to washing. The solid waste of older babies can be removed by gently shaking the diaper over a toilet.

Remove inserts from pocket prior to washing. Then:

Cold Soak
Wash on hot with slightly less than 1/4 cup of detergent
You can add a downy ball of vinegar to the wash if desired. I recommend a downy ball because it releases the vinegar at the right time. You do not need to wait by the machine.
Rinse well to ensure all detergent is removed from diapers.
Drying in the dryer is allowed for PUL. We personally dry our PUL products on high heat and although we have had prolonged use with these products we have not noticed any break down of our PUL. Drying on high heat can keep your Happy Heiny functioning like new.

Additional information here: http://www.happyheinys.com/web/info/careguide.php

Care tips for Starbunz:
There are many options to caring for your Starbunz diapers, but I will start with the optimal choice. Wash your diapers in hot water with a good laundry detergent. Price sometimes tells quality in detergents, and with diapering you always want your things clean. If you have pocket diapers, remove the inserts before washing. To avoid pilling, line dry or dry on low heat. Because Starbunz diaper shells are 100% polyester, they do not hold water (that`s the soakers job) so they are fast to dry when hung.

Additional information here: http://www.starbunz.com/images/starbunz/aiodetails.htm

Care tips for Stacinator:
Fleece is 100% polyester. It allows superior air circulation. This is why it works so well as a fabric for a diaper cover. We all know how much wetness our babies create. Fleece allows air to circulate through the cover and therefore, reduces diaper rash caused by prolonged exposure to wetness. In addition, it is soft to the touch, dries in a flash, and can withstand laundry abuse.

Ok...this just can`t be any easier. Machine wash in Warm water, cold, or hot. Tumble dry.

Stacinator Wool Covers:

Hand wash your wool cover in cold water with like colors. Hang to dry. You may have a bit of shrinkage after the first washing. You may re-lanolize as needed. We recommend using Eucalan wool wash to care for your covers. It has natural lanolin right in the bottle. You never have to worry about when to lanolize. It is done for you each time you wash.

**Note** Dark colored wool will bleed.
*tip* For bleeding wool, mix 3 cups white vinegar with 3tbsp salt, wet wool in lukewarm water, add to vinegar/salt mixture. Microwave for two, 3minute sessions. Allow to COMPLETELY cool, rinse in lukewarm water, wash, re-lanolize. (if you rinse before allowing to completely cool, you may unintentionally felt your garment)

Additional information here:
http://www.stacinator.com/care.shtml

Additionally, there is EXCELLENT information here for those just getting started with cloth diapers:
http://hometown.aol.com/dclownfish03/clothdiapers/Info/index.html?f=fs

Terms and definitions in cloth diapering:

AIO- All-in-one diaper; A diaper with the soaker sewn into the cover

AI2- All-in-Two diaper; A diaper with a soaker that lays or snaps into the cover

Cover- The waterproof barrier that goes on top of the diaper

CPF- Chinese Prefold (see also Prefold)

Doubler- An extra soaker that can be used in any type of diaper to add extra absorbency

Fitted- A diaper (absorbent) that requires a cover

IPF- Indian Prefold (see also Prefold)

Prefold- An "old-fashioned" diaper; This is what absorbs the urine (see also CPF, IPF)

Soaker- Basically the same as a prefold, this absorbs the urine inside the diaper; the layer next to baby's skin

Wetbag- A waterproof bag used to store soiled diapers

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The information presented on this website is not medical advice and should be used for informational purposes only.
Please consult your care provider with any concerns.